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Course Overview

Business Continuity Management (BCM) is defined as a holistic management process that identifies potential impacts that threatens an organization and provides a framework for building resilience with the capability for an effective response that safeguards the interests of its key stakeholders, reputation and value creating activities. The primary objective of Business Continuity Management is to allow the Senior Management to continue to manage business operations under adverse conditions, by the introduction of appropriate resilience strategies, recovery objectives, business continuity, operational risk management considerations and crisis management plans. Why Business Continuity Management? Pressure from Audit Committees Pressure from Financial Institutions Pandemic Concern & Changing Business Environment Demands from Customers Cost of Insurance Perceived as Competitive Edge Reliance on Third Parties (Supply Chain Management) Increased Regulatory & Self-regulated Requirements Corporate Social Responsibility Corporate Governance. It is impossible to prepare for every scenario, but business leaders can be better equipped to react to unexpected events. This course offers a solid description of the methods, techniques and approaches used by Business Continuity Professionals (BCP) globally, to develop, implement, and maintain an effective Business Continuity Management (BCM) mandate. Defined in this course, is a management process that identifies risks, threats, and vulnerabilities that could impact continued operations. Business continuity provides a framework for building organizational resilience and the capability for an effective response. Candidates will collaborate to develop a framework, implement, and maintain a business continuity program designed to reduce the likelihood of significant gaps in the business strategy. Candidates will develop skills related to: Using industry professional practices – assessing business programs can identify gaps or deficiencies to be mitigated. Establish a framework – for building organizational resilience that will provided a prudent and effective response for safeguarding the interests of the brand, key stakeholders, reputation, and value-creating business objectives. Engagement of all stakeholders – Ask all those involved in the process for their feedback on what worked well in the prior process and what stakeholder expect out of the BCM plans. Map out the best scenario – management process that identifies risks, threats, and vulnerabilities that could impact continued operations that need continuity to achieve business objectives

Key Takeaways

1
Capture current business processes and create suitable documentation to ensure good practices and standardized work.
2
Implement requirements for an audit system of the BCM program to comply with legislation’s, regulations, and standards.
3
Understand the components for an effective Business Analysis that is able to meet strategic, tactical and operational requirements of an organization.
4
The ability to constantly review and iterate the approach towards the strategic plan.
5
Determine the root cause of problems and put in place solutions that permanently resolve the business continuity plan.

London School of Business and Finance
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LSBF EE offers a range of short programmes and postgraduate certificate courses, tailored specifically to the needs of working professionals who want to succeed in today’s globalised business climate. The school was established in 2003 and has campuses in the UK and Singapore; it is also partnered with the award-winning online platform InterActive, delivering education to students around the world who can’t attend classes on campus. The LSBF experience is career-driven, tailored to each individual student, and led by expert tutors who are passionate about their subject and about teaching.

Course Outline

Module A
Program Initiation and Management - Policy and Program Management
Establish the need for a business continuity program. Obtain support and funding for the business continuity program. Build the organizational framework to support the business continuity program. Introduce key concepts, such as program management, risk awareness, identification of critical functions/ processes, recovery strategies, training and awareness, and exercising/testing.
Risk Assessment
Identify risks that can adversely affect an entity’s resources or image. Assess risks to determine the potential impacts to the entity, enabling the entity to determine the most effective use of resources to reduce these potential impacts.
Module B
Business Impact Analysis
Identify and prioritize the entity’s functions and processes to ascertain which ones will have the greatest impact should they not be available. Assess the resources required to support the business impact analysis process. Analyze the findings to ascertain any gaps between the entity’s requirements and its ability to deliver those requirements.
Business Continuity Strategies - Embedding Business Continuity
Select cost-effective strategies to reduce deficiencies as identified during the risk assessment and business impact analysis processes.
Module C
Design - Plan Development and Implementation
Document plans to be used during an incident that will enable the entity to continue to function. Incident Response Develop and assist with the implementation of an incident management system that defines organizational roles, lines of authority and succession of authority. Define requirements to develop and implement the entity’s incident response plan. Ensure that incident response is coordinated with outside organizations in a timely and effective manner when appropriate.
Awareness and Training Programs
Establish and maintain training and awareness programs that result in personnel being able to respond to incidents in a calm and efficient manner.
Module D
Crisis Communications
Provide a framework for developing a crisis communications plan. Ensure that the crisis communications plan will provide for timely, effective communication with internal and external parties...
Coordination with External Agencies
Establish policies and procedures to coordinate incident response activities with public entities.
Validation - Business Continuity Plan Exercise, Assessment, and Maintenance
Establish an exercise, assessment and maintenance program to maintain a state of readiness.

Who Should Attend?

This highly practical and interactive course has been specifically designed for
This 3-day practical interactive “hands-on” training session and workshop is intended for a broad audience of professionals in all industries and functions such as:
Individuals empowered with the responsibility for the understanding and implementation of business continuity plans
Business continuity and resilience professionals working in organizations of small-medium enterprises (SMEs) in any industry.
The content of this course will be based on the guidance of Business Continuity Institute (BCI) best practice guidelines, which is the independent body of knowledge for good business continuity (BC) practices.

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    Excellent course and very useful topics covered to improve work environment.
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    I would recommend this course to everyone (colleagues, friends, family) to have it. Useful in daily life.
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    Really great. Met my expectations and more. Great instructor.
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    Great course. The organization of the training materials was the right mix of theory and real-life examples. The knowledge, engagement and presentation style of Mr. Minas made the session more informative and interactive.
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    It was a mix between theory and exercises which makes the topics easily understandable. The trainer Mr Minas has a very high skill in delivering the information. The topic is interesting and we can use it in our daily career life
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    The GRC is a very important topic I learned a lot about Risk management and how they relate to auditing.
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    Mohamed is a great instructor, very knowledgeable. The session was very well structured, easy to follow. My only suggestion would be (if time and resources allow) Spread the course over a longer period and shorter sessions. Enabling us to study the learn the material on a daily basis, and do the quiz the next day 1st thing. Overall, it was a very good learning experience, thank you Mohamed
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